Questions & answers
How many rolls are in a case?
It depends on the width: carton sealing tape is usually 36 rolls per case in 48 mm and 24 or 36 in 72 mm. Each option shows its rolls per case.
Which carton sealing tape grade should I use?
Select grade for light boxes, General+ and Industrial Hi-Shear for heavier or recycled boxes, and Arctic cold-temp tape for freezers and cold docks.
Will it run on my case sealer?
Send us the make and model of your case sealer and the tape you run now, and we will match the width, length and grade.
Can I try a roll first?
We send spec sheets with quotes, and we can usually send or bring a sample of film, tape, gloves and abrasives. Ask on the quote form.
How fast does it ship?
Most items ship in 1-3 business days; special-order and drop-ship items vary by vendor.
Can I get a better price on a larger quantity?
Larger quantities often price lower. In your cart, use "Request a quote for this cart" (or our Request a Quote form) for a volume price.
How can I pay?
By card at checkout. ACH or check is accepted on invoiced orders, and Net 30 terms are available for approved business accounts.
What if something arrives damaged or wrong?
Tell us within 7 days of delivery, with photos and your order number, and we will replace it or refund it at our cost. Items you no longer want can only come back with prior approval, within 14 days, unopened, with a 20% restocking fee, and the buyer pays the return freight. Custom, opened and hazardous items, and chemicals and adhesives once shipped, cannot be returned. Details are in our Refund & Return Policy.