How to Order from Supply Tie

Bulk Pricing, Business Accounts, Tax Exemption & Custom Quotes

Bulk pricing, business accounts, tax exemption, and custom quotes — how to get exactly what you need.

Supply Tie sources from a mix of channels — our MRO warehouse, MRO dropship network, and direct vendor relationships (WrapTite, Freud/Diablo, Global Glove, our Poly Bags & Film line, and others) — so we can carry 100,000+ SKUs from several warehouses. That means there are a few different ways to order depending on what you need: shop-and-checkout for everyday items, or one of the tools below for bulk pricing, business terms, tax exemption, or a straight price comparison against your current supplier.

1. Send Us Your List for a Line-by-Line Price Check

Before anything else: if you're already ordering from Uline, Grainger, McMaster-Carr, or Amazon Business, send us your list. We price it line by line against what you buy today, using your own order history, not a generic rate card.

How it actually works

  1. Copy your past order items from Uline, Grainger, McMaster, or Amazon Business — item names, quantities, whatever you have. No formatting or spreadsheet cleanup needed.
  2. Paste them into the form at send-your-list form, along with your name, company, email, and which supplier you're comparing against.
  3. Our team manually looks up each item and builds a line-by-line comparison — what you're paying now vs. what it would cost through Supply Tie.
  4. You get the comparison back by email, usually within one business day. There's no account required, no obligation, and no cost — you decide afterward whether switching makes sense.

This works well as a first step for facilities, purchasing, and procurement teams who want hard numbers before switching suppliers, not a sales pitch.

Page: Send us your list

2. Bulk & Pallet Pricing (RFQ)

Supply Tie is built for volume, especially on packaging and warehouse consumables like stretch wrap, poly bags, tape, and shrink film — categories where per-unit cost drops fast once you move from case to pallet quantities.

Case quantities vs. pallet / custom quantities

  • Case quantities: just add to cart and check out at listed pricing — no form, no waiting on a quote.
  • Pallets, large volumes, or custom quantities: use the Bulk & Case Pack Ordering page, or browse pre-built Bulk / Pallet Quantities listings already set up for volume pricing.

What to expect

  • Freight: free freight is set per shipping location and shown in your cart. Heavy or bulky MRO items, oversize and hazmat items, and most pallet freight are charged at real freight cost; pallet orders usually ship LTL (less-than-truckload) with rates based on your delivery location and dock or liftgate needs.
  • Turnaround: bulk quote requests are typically answered within one business day.
  • Payment: major cards, ACH or check on invoiced orders, or Net 30 for approved business accounts (see Section 3).

Page: Bulk & Case Pack Ordering · Collection: Bulk / Pallet Quantities

3. B2B & Net-Terms Business Accounts

For contractors, facilities teams, purchasing departments, warehouses, municipalities, schools, and manufacturers who order repeatedly, a Supply Tie business account unlocks volume pricing and optional Net 30 payment terms.

How to apply

  1. Fill out the application on the Business Accounts page — business name, contact info, and address.
  2. Select whether you're requesting net terms (None / Net 30 / Other). Net terms are subject to credit approval — we may request trade references or a credit application before approving.
  3. If you're also tax-exempt, indicate that on the same form (see Section 4 for the certificate requirement).
  4. Once approved, you'll receive login credentials and see business pricing automatically when logged in.

Page: Business Accounts · Guide: Net-30 payment terms

4. Tax-Exempt Purchasing

Supply Tie supports tax-exempt purchasing for government agencies and municipalities, public schools and universities, 501(c)(3) nonprofits, qualifying resale businesses, and (in applicable states) agricultural operations.

What you'll need

  • Your state-issued tax exemption or resale certificate
  • Your organization's name and EIN
  • A contact name and email for the account

How to apply

  1. Create a Supply Tie account, or log in if you already have one.
  2. Email your exemption certificate to support@supplytie.com with the subject line "Tax Exempt Application," or submit it through the Tax Exempt page.
  3. We review and activate the exemption — usually within one business day.
  4. Once approved, tax is automatically removed from future orders — no need to re-submit it each time.

Page: Tax Exempt

5. Custom Quotes & Purchase Orders

Two different tools here, worth keeping distinct so you use the right one:

Don't see an exact match, or need pricing before you commit?

Use Request a Quote — list the items and quantities you need (specs, sizes, brands, whatever's relevant) and we'll respond with pricing and availability within one business day. For urgent requests, call or text 812-639-2943 (Mon–Fri, 8am–4pm ET). This is also the right stop for items like custom glass or other made-to-order products that don't have standard online pricing.

Already have a Purchase Order to place?

Add items to your cart, then go to Submit a Purchase Order and enter your PO number and delivery details. No payment is collected at that point — we process the PO and follow up to confirm before anything ships.

Pages: Request a Quote · Submit a Purchase Order

6. General Ordering & Shipping Basics

  • Processing: most items ship in 1–3 business days; special-order and drop-ship items vary by vendor.
  • Multiple shipments: because we source from our MRO warehouse and dropship network plus direct vendors, an order with several product types may arrive in separate shipments from different locations, on different days. You'll get tracking for each one as it ships.
  • Shipping method: standard parcel for most orders; LTL freight for pallets and large-volume film/packaging orders (may require a delivery appointment).
  • Shipping cost: See your shipping cost in the cart before checkout: real freight, no surprises. Some lines ship free above a set order size (for example, MRO orders over $500 on standard items, excluding heavy or bulky, oversize and hazmat items); amounts vary by vendor.
  • Damaged or delayed shipments: inspect on delivery and contact support@supplytie.com or 812-639-2943 if there's an issue.

Full policy: Shipping Policy

Quick Reference

If you need to… Use this
Compare prices with Uline, Grainger or McMaster Send us your list
Order a pallet or large volume of stretch wrap/packaging Bulk & Case Pack Ordering
Get Net 30 terms or business pricing Business Accounts
Apply tax-exempt status Tax Exempt
Get pricing on something not listed, or a custom item Request a Quote
Place an order against an existing PO Submit a Purchase Order
Check shipping timelines or freight policy Shipping Policy

Questions about any of this? support@supplytie.com · 812-639-2943 · Mon–Fri, 8am–4pm ET.