Business Accounts FAQ: Net 30, Tax Exempt, Resellers & Invoices

Answers to the account questions buyers ask us most: terms, tax-exempt purchasing, reseller accounts and invoices. If yours isn't here, email support@supplytie.com or call 812-639-2943.

Net 30 terms

Do you offer Net 30?

Yes, for approved business accounts. Fill out the business account form; it has a spot to request net terms. Net terms are subject to credit approval. We may request trade references or a credit application before approving. Once terms are approved, you can order on a PO number.

How do I order on terms once I'm approved?

Add items to your cart, choose Submit a Purchase Order on the cart page and enter your PO number and delivery details. No payment is collected at that point; we process the PO and confirm with you before anything ships.

Tax-exempt purchasing

How do I set up a tax-exempt account?

Create an account on supplytie.com, then email your exemption or resale certificate to support@supplytie.com with "Tax Exempt Application – [Business Name]" in the subject. Once we mark the account exempt, orders you place while signed in are tax free. Details are on the tax-exempt purchasing page.

Can you remove tax from an order I already placed?

No. The exemption applies to orders placed after your account is marked exempt, not to earlier orders. Make sure you are signed in to the exempt account before you check out.

Reseller and wholesale accounts

Can I buy from you to resell?

Yes. Apply for a business account and send your resale certificate to support@supplytie.com so your account is set up tax exempt for resale. Case quantities check out at listed pricing; pallet and large orders are quoted.

Invoices

Need an invoice or an invoice copy?

Email support@supplytie.com with your order or PO number and we'll send it.

Still have a question?

See the ordering, freight and returns FAQ, or how business buying works at Supply Tie.